Maruti Suzuki, the popular car manufacturer has its presence in India for more than 3 decades. The company started its operations in Gurgaon, India in 1982. The Maruti Suzuki 800 was the first vehicle rolled out from the factory and it has registered a huge success. Keep reading to check out how we can help you while dealing with Maruti Suzuki customer care.
Claiming Exceptional customer service
The folks at Maruti Suzuki claim that the success behind Maruti Suzuki can be attributed to its technical competence as well as fulfilling Maruti Suzuki customer care. However, many customers end up dejected and losing tons of money with substandard Maruti service centres and customer care experiences.
The company has also designed and developed new segment of cars to withstand the typical Indian road conditions. The service of the cars is supposed to be the most affordable in the market however sometimes the service centres give an opposite experience to the customer.
The Maruti Suzuki service complaint number is 1800 102 1800
Popular models by Maruti Suzuki in the Indian Market
Maruti Suzuki introduced small cars in the Indian market in the early 80’s. Now, it has become the biggest contributor of family cars in India. It sells more than 1.5 million cars every year.
Maruti Suzuki offers various models of cars as per the customers’ budget and lifestyle. There are 150 variants ranging from Alto 800 to the latest, Life Utility Vehicle Maruti Suzuki Ertiga.
The current Alto 800 can be considered as the replacement for Maruti 800, the most popular car from the brand. It comes with Aero edge design, stylish headlamps and sporty grille. The car features stylish interiors which include ergonomically designed rear-headrests and spacious interiors. The slim doors will ensure maximum interior passenger space. There will be great convenience with the power windows. The engine efficiency is very high as it has an electronic throttle and passengers can experience a smooth ride. The 796cc petrol engine delivers sufficient power with 3 cylinders and it is ideal for driving in traffic-jammed roads as well. The vehicle delivers 24.7 kmpl on petrol and 33.44 km per kg on CNG. If you have any issues in booking the model, you can raise a Maruti Suzuki service complaint.
The Maruti Suzuki Dzire offers more number of features and it offers better value for money. It comes with 1.2 liter petrol engine which can deliver 82 BHP and 113 of torque. The 1.3 liter diesel engine can deliver 74 BHP and 190 Nm of torque. As per ARAI, the vehicle delivers 22 kmpl and 28 kmpl with petrol and diesel respectively. You can reach Maruti Suzuki customer care to know more about the model.
Maruti Suzuki Swift is one of the popular models from Maruti Suzuki. It is available in petrol and diesel versions. The diesel variant comes with 1248 cc engine and it delivers 23 kmpl on city roads and 25 kmpl on highways.
Wagon R was launched in 1999. Many changes were made from the earliest version to the latest version and the company has achieved great success in selling Wagon R. it is available in petrol and diesel variant. Five adults can sit in the vehicle in a comfortable manner. The petrol version delivers 17 kmpl and diesel version delivers 19 kmpl. If there is any issue with the vehicle, you can reach Maruti Suzuki customer care to get quick resolution.
The diesel variant from Maruti Suzuki delivers 27.39 kmpl mileage. The 1248 cc engine is connected to 5-gear manual transmission. The petrol variant delivers 21.4 kmpl of mileage. It has best safety features, interiors and exteriors to deliver great experience for passengers as well as driver.
The Maruti Suzuki Celerio comes with 998cc engine and it delivers 23.10 kmpl of mileage. With great comfort-enhancing features, you can make the most of your investment.
Maruti Suzuki customer service
Maruti Suzuki customer care service centers are presented throughout the length and breadth of the country. The company services about 40, 000 cars per day and it achieved J D Power Customer Satisfaction Award for 16 years in a row. The company offers great after-sales service which is exceptional. The company has 3225 outlets across the country. It manages 33,000 trained service personnel to fulfill the needs of customers. You can reach the customer care by calling the toll free number 1800 102 1800 or 1800 1800 180.
Issue Redressal system of Maruti Suzuki Customer Care
You should be aware of the Maruti Suzuki service complaint booking process. Customers can raise an issue with Maruti Suzuki by calling the toll free number or email. You can reach by sending an email to firstname.lastname@example.org. The query form, feedback form and complaint form can be filled online and it can be submitted easily.
The company should respond to customers immediately when they face issues from dealers. In some cases, the customer has to wait many days to get response.
Not Getting Resolution With Maruti Suzuki Customer Care?
Many times, one doesn’t get the desired resolution with Maruti Suzuki Customer care. In fact, after a bad experience with a dealer, when you turn to the customer care, you get disappointed again.
If you are also facing something similar, you can contact us at Motoruncle.com. We have a special section Motoruncle Service Complaints where you can reach out and we will immediately help you with a customer care issue redressal.