Not Getting Resolution from Maruti Suzuki Customer Care?

27 Jun 2017 3 Comments Author: Gaurav Mishra


Maruti Suzuki, the popular car manufacturer has its presence in India for more than 3 decades. The company started its operations in Gurgaon, India in 1982. The Maruti Suzuki 800 was the first vehicle rolled out from the factory and it has registered a huge success.

Exceptional customer service

The success behind Maruti Suzuki can be attributed to its technical competence as well as fulfilling Maruti Suzuki customer care. The R&D efforts of Maruti Suzuki yielded best results as the company is able to introduce affordable and innovative car models as per the needs of the customers. There are various models from the lowest range to the premium-segment from the company.


Through innovation, quality and reliable service, the company is leading the automobile industry by selling the highest number of cars in India on annual basis. The company designed and developed new segment of cars to withstand the typical Indian road conditions and without leaving heavy burden on customers’ wallet.

Maruti Suzuki introduced small cars in the Indian market in the early 80’s. Now, it has become the biggest contributor of family cars in India. It sells more than 1.5 million cars every year. Customers can reach the support team very easily. The Maruti Suzuki service complaint number 1800 102 1800 can be memorized very easily by customers.

Popular models

Maruti Suzuki offers various models of cars as per the customers’ budget and lifestyle. There are 150 variants ranging from Alto 800 to the latest, Life Utility Vehicle Maruti Suzuki Ertiga.

The current Alto 800 can be considered as the replacement for Maruti 800, the most popular car from the brand. It comes with Aero edge design, stylish headlamps and sporty grille. The car features stylish interiors which include ergonomically designed rear-headrests and spacious interiors. The slim doors will ensure maximum interior passenger space. There will be great convenience with the power windows. The engine efficiency is very high as it has an electronic throttle and passengers can experience a smooth ride. The 796cc petrol engine delivers sufficient power with 3 cylinders and it is ideal for driving in traffic-jammed roads as well. The vehicle delivers 24.7 kmpl on petrol and 33.44 km per kg on CNG. If you have any issues in booking the model, you can raise a Maruti Suzuki service complaint.


The Maruti Suzuki Dzire offers more number of features and it offers better value for money. It comes with 1.2 liter petrol engine which can deliver 82 BHP and 113 of torque. The 1.3 liter diesel engine can deliver 74 BHP and 190 Nm of torque. As per ARAI, the vehicle delivers 22 kmpl and 28 kmpl with petrol and diesel respectively. You can reach Maruti Suzuki customer care to know more about the model.


Maruti Suzuki Swift is one of the popular models from Maruti Suzuki. It is available in petrol and diesel versions. The diesel variant comes with 1248 cc engine and it delivers 23 kmpl on city roads and 25 kmpl on highways.

Wagon R

Wagon R was launched in 1999. Many changes were made from the earliest version to the latest version and the company has achieved great success in selling Wagon R. it is available in petrol and diesel variant. Five adults can sit in the vehicle in a comfortable manner. The petrol version delivers 17 kmpl and diesel version delivers 19 kmpl. If there is any issue with the vehicle, you can reach Maruti Suzuki customer care to get quick resolution.


The diesel variant from Maruti Suzuki delivers 27.39 kmpl mileage. The 1248 cc engine is connected to 5-gear manual transmission. The petrol variant delivers 21.4 kmpl of mileage. It has best safety features, interiors and exteriors to deliver great experience for passengers as well as driver.


The Maruti Suzuki Celerio comes with 998cc engine and it delivers 23.10 kmpl of mileage. With great comfort-enhancing features, you can make the most of your investment.

Maruti Suzuki customer service

Maruti Suzuki customer care service centers are presented throughout the length and breadth of the country. The company services about 40, 000 cars per day and it achieved J D Power Customer Satisfaction Award for 16 years in a row. The company offers great after-sales service which is exceptional. The company has 3225 outlets across the country. It manages 33,000 trained service personnel to fulfill the needs of customers. You can reach the customer care by calling the toll free number 1800 102 1800 or 1800 1800 180.

Issue Redressal system of Maruti Suzuki

You should be aware of the Maruti Suzuki service complaint booking process. Customers can raise an issue with Maruti Suzuki by calling the toll free number or email. You can reach by sending an email to The query form, feedback form and complaint form can be filled online and it can be submitted easily.

You have access to qualified and trained technicians so that the issue will be resolved immediately. The replacement or repairs can be done very easily as spare parts are available at the service centers very easily.

The company should respond to customers immediately when they face issues from dealers. In some cases, the customer has to wait many days to get response. The customer should have patience to reach the phone support and should be able to spend time as well.

Motor Uncle Motor Uncle has this unique service where one can raise a Service Concern with any Authorised Service Station and get a fast resolution! The usual concerns being : Delayed Delivery, Rude Behaviour, Over charging, repeat Visits , Bad Quality of Work, Non genuine/ old parts, Pushing non mandatory stuff as company prescribed Service Jobs! Yes you get a solution here! More here :
Monica Ray You need to try Motor Uncle Service Complaint Section ? One of my Colleague had used it .. and She got immediate Solution to her Overcharging & Staff Rude Behaviour issue with Amount reversals and Letter of Apology!
Diy Junkie Hi Sir, I had contacted Maruti Customer Care multiple times regarding overcharging on my car servicing.. nobody responds.. pls help sir.